Frequently Asked Questions

Q: Can you send me a sample of your mat material?
A: Absolutely! Email us at ContactUs@Yogitails.com with your address and state in the email that you would like a sample and we'll send you a swatch so you can see how it feels. It will make a lovely trivet when you're done with it.

Q: How can I view the status of my order?
A: Click the the My Account, My Orders button at the top of the page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. Final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Do you ship outside of the United States? A: No, but our Canadian friends are not happy with us about it. We're working on it, eh?

Q: Which non-profits do you support?
A: Since we do not have formal agreements to co-market our products with any specific organization, and because of the state licensing costs involved, we are not able to disclose that information. We are committed to supporting both local and national organizations that we know to be reputable and are working on improving animal welfare, protection, and rights. More to come!

Q: Will you be offering new designs or products soon?
A: New mat designs are in the works, as are some clothing designs. Any ideas for new products or designs? We'd love to hear from you. Chihuahua sweaters anyone?

Q: Where can I find other environmentally-friendly yoga mats with printed designs?
A: As far as we know, Yogitails is the only company selling TPE yoga mats with full sized printed designs. We kinda like it that way.

Q: Can I buy your mats in any retail stores?
A: If you are in the Winston-Salem, NC area, we are working on agreements to stock mats in some local stores, stay tuned.

Q: Do you sell wholesale?
A: No. However, if you have a non-profit organization, group, school, or yoga studio interested in buying multiple mats, please reach out to us and we'll see what we can do. Like we're gonna say no to kids?

For any other questions, concerns, suggestions or ideas, email us at ContactUs@Yogitails.com

Q: Can I custom order mats with my own design for a group, event, or studio?
A: Possibly. Give us a shout.

Love this mat. Makes me so unique.